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Mbanc Text Message Program Terms & Privacy Policy (“Terms”)
Program Description
By participating in the MBANC SMS program, you agree to receive recurring automated informational text messages (e.g., SMS and MMS) from MBANC to the mobile telephone number you provided when signing up or any other number that you designate. These messages are related to your loan inquiry, status and other essential information. Per Our Carrier’s Forbidden Message Categories in the US and Canada article, please note that first-party loan messages are acceptable if they are not promotional. Therefore, marketing messages will not be sent via this SMS platform. All types of messages you may receive shall be known collectively as the “Programs.”
Message Frequency
Service delivery frequency is up to 8 messages per month. Message frequency may vary depending on your interactions and the status of your loan. MBANC reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. MBANC also reserves the right to change the phone number to which messages are sent.
Customer Care Information
For assistance, text HELP for help or contact our customer service team at 424-306-1960. This support is available for any questions or issues you may have regarding the SMS service.
Terms of Participation
By opting in to or participating in any of the Programs, you accept and agree to these terms, including, without limitation, your agreement to resolve any disputes through binding, individualonly arbitration with jury trial and class action waivers, as detailed in the “Dispute Resolution and Arbitration Agreement” section below.
Message and Data Rates
Standard message and data rates may apply. Check with your mobile service provider for details.
Opt-Out Information
If you do not wish to continue participating in any Program or no longer agree to these Terms, you agree to text the applicable long code phone number or directly reply to any mobile message received from a Program with STOP, END, CANCEL, UNSUBSCRIBE, or QUIT in order to opt out of that Program at any time. You may receive an additional mobile message confirming your decision to opt out. These options are the only reasonable and exclusive methods of opting out. Any other method of opting out, including texting words or phrases other than those set forth above or verbally requesting MBANC to remove you from our list, is not a reasonable means of opting out. You may be subscribed to multiple Programs across different Short Codes or regular long code phone numbers, and therefore you must separately text or reply STOP to each Short Code or long code phone number from which you wish to unsubscribe.
Additional Disclosures
– Not all mobile devices or handsets may be supported, and our messages may not be deliverable in all areas. MBANC, its service providers, and the mobile carriers supported by the program are not liable for delayed or undelivered messages.
– Your privacy is important to us. Review our privacy policy at https://mbanc.com/privacy-policy/ to understand how we handle your information.
You agree to receive recurring automated marketing and informational text (e.g., SMS and MMS) messages from Mbanc, including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided when signing up or any other number that you designate. All the different types of messages you may receive (whether recurring marketing messages, on-demand reply messages, or otherwise) shall be known collectively as the “Programs.” Consent to receive automated marketing text messages is not a condition of any purchase. Msg & Data rates may apply.
Message frequency will vary. Mbanc reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. Mbanc also reserves the right to change the short code or phone number from which messages are sent.
Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. Mbanc , its service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages.
BY OPTING IN TO OR PARTICIPATING IN ANY OF THE PROGRAMS, YOU ACCEPT AND AGREE TO THESE TERMS, INCLUDING, WITHOUT LIMITATION, YOUR AGREEMENT TO RESOLVE ANY DISPUTES THROUGH BINDING, INDIVIDUAL-ONLY ARBITRATION WITH JURY TRIAL AND CLASS ACTION WAIVERS, AS DETAILED IN THE “DISPUTE RESOLUTION AND ARBITRATION AGREEMENT” SECTION, BELOW (THE “AGREEMENT”).
Cancellation
If you do not wish to continue participating in any Program or no longer agree to these Terms, you agree to text the applicable Short Code (or regular long code phone number where applicable) or directly reply to any mobile message received from a Program with
STOP, END, CANCEL, UNSUBSCRIBE, or QUIT in order to opt out of that Program at any time. You may receive an additional mobile message confirming your decision to opt out. You understand and agree that the foregoing options are the only reasonable and exclusive methods of opting out. You also understand and agree that any other method of opting out, including, but not limited to, texting words or phrases other than those set forth above or verbally requesting Mbanc to remove you from our list, is not a reasonable means of opting out. You may be subscribed to multiple Programs across different Short Codes or regular long code phone numbers, and therefore you must separately text or reply
STOP to each Short Code or long code phone number from which you wish to unsubscribe.